Convergys

Convergys to Acquire Intervoice, Enhancing Leadership in Relationship Management

Acquisition Provides a Complementary Growth Platform and Expands Convergys' Integrated Automated and Live Agent Offering

Released: 16 July 2008, Cincinnati and Dallas, USA

Convergys Corporation (NYSE: CVG) and Intervoice, Inc. (NASDAQ: INTV) announced today that the Boards of Directors of both companies have approved a definitive merger agreement under which Convergys will acquire Intervoice for $335 million in cash or $8.25 per share. The consideration represents a premium of 24 percent to Intervoice's closing stock price on July 15, 2008, the last trading day prior to the announcement of the agreement. Convergys expects the acquisition to be accretive beginning in 2009 on a non-GAAP basis, excluding amortization and one time costs.

Convergys Goes Upstream

Regional retainer relationship to highlight thought leadership and creative insight

Released: 10 June 2008, Singapore

Upstream Asia has been retained by relationship management firm Convergys to provide corporate and industry communications support on a regional basis. Managed from Upstream’s Singapore office, the program will be focused on the China and Australia markets, with additional projects throughout the region in response to business needs.

Alcatel-Lucent & Convergys Partner To Provide Operators with a Pre-Integrated, Converged Billing & Customer Care Solution

Alcatel-Lucent to integrate Convergys' Infinys components into its Converged Business Support System (BSS) for both mobile and fixed line operators

Released: 20 May 2008, Cincinnati, USA

At the Management World conference, Alcatel-Lucent (Euronext Paris and NYSE:ALU) and Convergys (NYSE:CVG) announced they have signed a multi-year non-exclusive agreement to integrate Convergys Infinys [R] applications into Alcatel-Lucent’s Business Support System (BSS) solution. The resulting billing solution combines Convergys' and Alcatel-Lucent’s leading product portfolios to give service providers a single BSS solution that meets today's demands for convergent services.

Convergys to Expand Operations in Philippines by Nearly 50 Percent

Released: 21 May 2008, Cincinnati, USA

Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it will expand operations in the Philippines by nearly 50 percent with the addition of five new integrated contact centers throughout the country.

The five new sites will bring the total number of Convergys contact centers in the Philippines to 14. At capacity, the new state-of-the-art facilities will employ up to an additional 7,000 talented individuals, bringing Convergys’ total employment in-country to approximately 20,000.

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